Privacy Policy

Last updated: June 2025

London Brickwork Repointing (“we”, “us”, “our”) is committed to protecting your personal information. This privacy policy explains how we collect, use and safeguard your data when you visit our website or contact us.

Who We Are

London Brickwork Repointing is a specialist brickwork repointing and restoration company based in London. You can contact us at:

• Email: info@londonbrickworkrepointing.com
• Phone: 07838 747 606 or 0207 459 4355
• Website: www.londonbrickworkrepointing.com

What Information We Collect

Information you provide to us

When you contact us by email, telephone or WhatsApp, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address or postcode
• Details of your enquiry or project

Information collected automatically

When you visit our website, standard technical information may be collected automatically including your IP address, browser type, pages visited and the time and date of your visit. This is used for website administration and analytics purposes only.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide quotations
• Arrange site surveys and carry out works
• Send you information relevant to your project
• Improve our website and services

We will not use your information for marketing purposes without your explicit consent and we will never sell or share your personal data with third parties for commercial purposes.

Legal Basis for Processing

We process your personal data on the basis of:

• Legitimate interests — responding to enquiries and providing quotations for services you have requested
• Consent — where you have explicitly agreed to be contacted
• Contract — where we are carrying out work agreed between us

How We Store Your Data

Your personal information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry records are typically retained for up to three years.

Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@londonbrickworkrepointing.com.

Cookies

Our website uses only essential technical cookies necessary for the site to function correctly. We do not use tracking, advertising or analytics cookies. No cookie consent banner is required as we do not use non-essential cookies.

Third Party Links

Our website contains links to third-party websites including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at info@londonbrickworkrepointing.com or call 07838 747 606.